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Order Processing & Dispatch

• Order Processing Time: Orders are processed within 1 business day after payment (excluding sundays and public holidays).
• Dispatch Notification: Once your order is dispatched, you’ll receive an email and/or SMS containing the delivery tracking number and expected delivery timeframe.

Naija Market Hub, we value your satisfaction and aim to provide a seamless shopping experience. This policy outlines the conditions and processes for returns, refunds, and cancellations of orders placed on our platform. See more in return policy

• Give us a shout if you have any other questions and/or concerns.
• Summary Table
  Feature Details
  Processing Time 1 business days
  Delivery Depends on Regions ( 1– 3 business days)
  Carriers DHL and trusted local couriers
  Tracking Available Yes — via SMS/email and account portal
  Delivery Issues Handling Re-delivery, support contact, 48-hr reporting window
  Return Coordination Prepaid label or scheduled pick-up
  Support Hours Mon–Fri, 9 AM–5 PM (WAT)
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